Terms of Service

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Please read over our terms before ordering.

When you accept to work with us by making your first payment you are in agreement to these terms of service.

Quotes

Quotes do not hold or bind you in a commission slot agreement. They are just a price estimate on options and character design.  You must have proper clear 2- 3 view concept artwork provided to get a more accurate quote.  With all details listed. Prices are subject to change between commission periods. We are only open for quotes when posted on our website. You can look at our price guide to get a basic idea. The more intricate the design the higher the quote

Ordering

You must be over the age of 18 to enter an agreement with us. We always encourage parents/legal guardians to contact us.

You understand you are ordering a hand made one of a kind costume made by an artist. They orionmay and can contain imperfections, flaws and inconsistencies.

Your project must be accepted by us to start the ordering process.  See the How to Order page. You must make a payment to confirm your commission spot. We will not hold or reserve a commission

Best way to get accepted is have clear concept artwork of your character and know exactly what you want.

You may change your character concept up to 3 months before completion, but it must be discussed and finalized before hand. Price may vary. Once you have entered the 3 month zone your options are final.

We will not recreate any previous costume unless it is by original client.

Payments

USD currency only. Paypal can convert other currencies.

A 50% NON-REFUNDABLE deposit is required to confirm your commission spot as discussed. You can make payments of $300 or more in a discussed payment plan until month prior completion time. EX: $1000 deposit, then payment of $300 a month for 5 months. NOTHING is started until remaining 50% is in a month prior to completion.

Paypal is acceptable for US and international. Check, and money orders are acceptable for US only.

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Refunds

There is no refund on the initial 30% deposit.  After the costume is completed there is no refund option. If commission is canceled during construction the refund will vary on how much progress and time was invested. We hold the right to refuse and refund in full at our own choice.

Work in Progress

Often we do not share work in progresses because we work as such a fast rate. Usually we may post a picture on twitter time to time. If we or you have any concerns we can make arrangements. They are not guaranteed.

We will send for fur approval if there are options that need to be made. Common colors such as black, white, and elementary colors will not need approval. Please keep in mind not all fur and fabric colors are available and we will try our best to match.

Deadlines

We do not have absolute deadlines, just completion estimates. We are a small business and things can come up to push dates back further. The artist can get sick or sore and will have to take breaks. Machines can break down and need repair.

If you fail to make certain payments or provide items we request this can cause delays in the construction of your costume.

Shipping

United States shipping will be though Fedex(Primary) or United States Postal Service(Used for expedited shipping). Included

International will be though United States Postal Service. This can arrive from 1 week to 3 weeks. This varies on your country’s custom regulations. We have no power on the package once it arrives in your country. Included

Any sort of expedite service will be additional cost paid by commissioner. Will be discussed at time of completion. If you have returned the costume for any reason(such as repairs) you are responsible for the return shipping.

Repairs

Any initial issues we are at fault with of first receiving the costume we will gladly fix immediately . Please keep us in the loop. We want to help you!

Wear and tears is normal for any type of clothing so remember it will not last forever. However if you want to find us at a convention we can sew any sort of small rips or glue loose pieces. Feel free to email us with any concerns.

Large repairs/ modifications are case by case projects.  We charge $30 per hour. You cover return shipping. Most details will be discussed via email.

Any alterations to your costume that was not by us can void all future repairs.

Please make sure they are CLEAN before any sort of repairing.

-At conventions you must bring us two ButterFinger Bars-

Sizing

If you properly made a DTD and sent in correct measurements it should be easy for us to make a costume fit for you. Please keep in mind we do make our hands and feet a universal size to best be proportional to our costumes. We are not responsible for poor sizing if you provide a poor quality DTD or incorrect measurements.

Performance

You are aware that by wearing a giant animal costume that your vision will be impaired, you will get warm, your dexterity will be low and your feet will be in giant fuzzy slippers; all for fun. We are not responsible for any stumbling, falling, tripping,  overheating, cuddling, snuggling, and hugging that may happen while in costume. You wear it at your own risk.

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Website content

The images and content on www.madefuryou.com and social websites we have joined are strictly for MadeFurYou use only. The gallery images are to be used for individual clients only who paid for their costume. Do not repost and reuse any MFY images on any other website.