Most common FAQ's (18)
Yes and No! We would love to keep seeing you enjoying your character costume.
Everything is a case by case situation. If your suit is new and something irregular happened we can fix it asap!
Some things will cost to be repaired if a large amount of material and time is needed.
We just request you pay for the shipping. PLEASE wash your
costume before shipping back. Email us to request any repairs or
changes. Please remember, your costume will wear down as it ages and
you wear it. Just like clothing and shoes. New parts can be made like
hands and feet paws.
You’re always welcome to send back your suit for alterations. E-mail
us so we can discuss what needs to be done and pricing if needed.
This is where you wear some sort of long sleeved clothing(PJs,
painters coveralls, etc) and you duct tape your self entirely up to
your collar bone. (Hands and feet can be free) You’ll need at least
one other person to help you.
We need a duct tape dummy(DTD), shoe size, height, weight, & width
around your head. We will email you a measurement form to fill out as
Normally 1-2 weeks, but this depends entirely on the complexity. However we have a long wait time to make everyone in our que.
We order our materials from distinctivefabric.com, syfabrics.com, and
crscrafts.com. We also go directly to the LA Fabric District to hand
pick furs and fabric.
Yes, if you have 3 different clear angles of your character. Please
remove hair so facial markings can be seen.
If you have a very simple request you’re more than welcome to give a
description(EX: black wolf with blue eyes and pink paw pads). For
anything more complex than that you can always ask for referrals to
artists that are experienced with making reference sheets.
firstname.lastname@example.org will be more than happy to assist you with a
Yes, e-mail in the new reference and we can discuss changes in price
if needed. Please give a notice at least 2 months in advance. I’m
sorry but we can not guarantee changes any sooner. Bullet point
changes in final email before completion to make sure nothing is lost
Yes, but shipping will vary so, please mention where you live when
quoting. All currency quotes and payments are in US Dollars (USD).
Paypal, SquareCash, Bank Transfer Checks & Money Orders. All currency quotes and payments are in US
Dollars (USD). International customers are requested to use paypal for
both our security.
We require a 30% non-refundable deposit. After that we need the
remaining 70% a month prior to completion. You may make payments $200
or more each month until a month prior to completion. NOTHING is
started until all 100% is paid.
Simply, no. We can create costumes inspired by our your favorite mainstream characters.
You need to be 18+ years of age to order a costume. However a legal guardian can give permission for us to work with you. Feel free to have them email us as well 🙂
We will show occasional WIP photos, but we do not guarantee. If something comes to question we can work with you on our or your concern. Remember we have been making costumes for 4+years and have a better idea how things will turn out.
We have two pet dogs, but they do not lay or sleep in the fur or materials. We do not have cats or any other pets.
We are located in sunny Tampa, Fl.